Terms and Conditions for Room Booking
By booking a room, you agree to the following terms and conditions. Please read these policies carefully as they outline the responsibilities and guidelines for all room bookings.
1. General Room Booking Terms
- All room bookings are subject to availability.
- There is no age restriction for booking a room.
- Check-in and check-out times will be specified during the booking process.
2. Check-Out Policy
- Visitors must check out by 5:00 PM on the day of their booking.
- All computers, projectors, or other electronic equipment used during the booking must be turned off before checkout.
- Any equipment borrowed during the booking (e.g., projectors, adapters, etc.) must be returned to the administrative office by 5:00 PM on the same day.
3. Cancellation Policy
- Standard Cancellation: You may cancel or modify your booking up to [insert number] days prior to your scheduled arrival date without any penalty.
- Late Cancellations: If you cancel within [insert number] days of your booking, please inform us as soon as possible. Repeated late cancellations may lead to future booking restrictions.
- Emergency Cancellations: For emergencies (such as illness or urgent situations), please email us at [insert email address]. Each case will be reviewed individually.
4. No-Show Policy
- A “no-show” is when a visitor does not arrive on the booked date without prior notification.
- A warning letter will be issued in the event of a no-show. Multiple no-shows may lead to restrictions on future bookings.
5. Shared Room Policy
- Shared room bookings are not allowed without prior approval.
- If you wish to share the room with another party, you must email us at [insert email address] for approval before the booking.
6. Group Booking Policy
- No group bookings are allowed. Each booking is limited to a single individual or party unless otherwise approved.
7. Visitor Conduct
- Visitors are expected to treat the space and equipment respectfully. Any damage caused during the booking will result in penalties or replacement fees.
- Visitors must maintain a quiet environment and avoid disrupting others in the facility.
8. Force Majeure
- We are not responsible for any failure to provide services due to circumstances beyond our control, such as natural disasters, or other unforeseen events.
9. DASAR PRIVASI DAN KESELAMATAN
- Your personal information will be used in accordance with our Privacy Policy to manage your booking and ensure a smooth process.
By making a booking, you agree to these terms and conditions. If you have any questions, feel free to contact us at akmal.hakimi@ummc.edu.my